We accept all major credit and debit cards. We also accept PayPal. We, however, do not accept complimentary e-mails asking for freebies, sorry!
After your order is dispatched, you'll receive a shipping confirmation email that contains your tracking information. If for any reason your tracking number doesn't work, please reply to firstname.lastname@example.org and a person from our team will get back to you within the next 24 hours!
You can also track your order here.
If your order didn't end up arriving, be sure to let us know! First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we will not issue you with a re-ship or a refund. If the shipping address was correct, get in touch with us at email@example.com starting your order number. We will reship the order and you won't be charged extra for that!
We deliver to the majority of countries around the world (More than 200 countries). If there are any issues, we will contact you directly.
Products are occasionally sent separately to reach you as quickly as possible, to avoid customs charges or because they are being sent from separate distribution centers.
Yes, if your order hasn't been sent yet, please contact us and we'll be happy to change your order. Orders that have already been dispatched cannot be changed!
Yes, if your order hasn't been sent yet, please contact us and we'll be happy to cancel your order. Orders that have already been dispatched cannot be canceled.
If you have any further questions, please email us at firstname.lastname@example.org.